Who we are 
In this privacy policy, references to “we”, “us” and “our” are to @home IT, a trading name of ACS Technologies Ltd. References to “our Website” or “the Website” are to www.athomeit.co.uk .

What information we collect and how 
The information we collect via the Website may include:

  1. Any personal details you knowingly provide us with through forms and e-mails such as name, address, telephone number etc.

  2. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

  3. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website.  This information is used to monitor your usage of the Website.

  4. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site.  Such data is recorded locally on your computer through the use of cookies.  Most browsers can be programmed to reject or warn you before downloading cookies.  Information regarding this can be found in your browsers ‘help’ facility.

What do we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1988 and other applicable laws.  The details we collect will be used:

  1. To process any orders you may place with us and to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service)
  2. To process any requests for information or quotations which you have made via the Website or email
  3. In certain cases we may use your email address to send you information on other products and services.  In such a case you will be offered the option to opt in or out of receiving such information.

We may need to pass the information we collect about you to other companies for administrative purposes.  We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our Website and issuing our emails for us.  Third parties will not be allowed to use your personal information for their own purposes.

Your rights
You have the right to request a copy of any information that we currently hold about you.  In order to receive such information please send your contact details to us at help@athomeit.co.uk